Administration/Financial Issues
| 401(k) Plans |
| More than a wage bill, Sept 96, page 1 |
| Administrative Change |
| Preparing for the ‘change’, Aug 90, page 1 |
| Annual Meetings |
| Sept 95, page 3 |
| Preparing for the ‘change’, Aug 90, page 1 |
| Audit Committee |
| Mar 97, page 3 |
| Auditing |
| In your hair, Sept 90, page 3 |
| Auditing Strategies |
| Matters of discretion, Mar 92, page 3 |
| Bonuses |
| Holiday rewards for the employee’s, Dec 91, page 2 |
| Bonus or gift: using the wrong word may be costly, Nov 90, page 3 |
| Billing for employee bonuses, Oct 90, page 3 |
| Budgeting |
| Building a Budgeting Team, Aug 03, page 1 |
| Employee Involvement in Budgeting, May 03, page 4 |
| August 97, page 3 |
| Make budgeting a team game, July 96, page 1 |
| Touting the master budget, Mar 90, page 3 |
| Other issues and objectives, Mar 90, page 2 |
| Budgets: including the little things that count, Oct 90, page 3 |
| Once a Year Is Enough, May 00, page 2 |
| Business Centers |
| August 97, page 3 |
| Buying: Changing Tradition |
| New year considerations, some minor, some not, Jan 93, page 3 |
| Buying: Competitive Bidding |
| New year considerations, some minor, some not, Jan 93, page 3 |
| Christmas Gifts/Bonuses, Employee |
| Nonmembers’ Funding (Ideas), Aug 03, page 3 |
| Sept 1997, page 1, and October 1997, page 1 |
| Compensatory Time |
| Dec 97, page 3 |
| Consultants |
| Before hiring, Sept 95, page 1 |
| New year considerations: some minor, some not, Jan 93, page 2 |
| Copyright |
| Protecting club name, Oct 98, page 3 |
| Crisis Management |
| Protecting club data, Jan 97, page 2 |
| Decision Making |
| Easing pressure, Feb 95, page 2 |
| Director & Officer Liability |
| Ignoring D & O insurance, May 94, page 2 |
| Drug, Alcohol Testing |
| Court support for drug testing, July 93, page 3 |
| Testing for employee substance abuse, Apr 92, page 2 |
| Employee testing, Feb 92, page 3 |
| Embezzlement |
|
Reducing the Risk, August 04, Pg. 1 |
| Bonding Employees, Oct 04, pg. 3 |
| Employee Benefits |
| Performance bonuses, Sept 96, page 4 |
| Employee Compensation |
| Straight pay vs. service charge distribution, Nov 91, page 3 |
| Bonus or gift? Using the wrong word may be costly, Nov 90, page 3 |
| Billing for employee bonuses, Oct 90, page 3 |
| Determining staff raises, Sept 90, page 4 |
| Employee compensation: catching up is hard to do, July 90, page 1 |
| Employee Control |
| Consider a staff position for membership marketing, Jan 92, page 2 |
| Employee Expenditures |
| Emergency expenditures, Oct 90, page 2 |
| Employee Gift Fund |
| Bracing for scrooge, Nov 93, page 4 |
| Holiday rewards for the employee’s, Dec 91, page 2 |
| Bonus or gift? Using the wrong word may be costly, Nov 90, page 3 |
| Employee Leasing |
| Is employee leasing right for your club, July 95, page 1 |
| Employee Leave Time |
| Employee time off, Mar 91, page 3 |
| Employee Relations |
|
No Place for Member Involvement, May 04, pg. 2 |
| Employee Grievances, June 04, pg. 4 |
| Using Union Negotiator (Ideas), Oct 04, pg. 3 |
| Employee Involvement in Budgeting, May 03, page 3 |
| Funding Holiday Bonuses, Mar 03, page 3 |
| When an Employee Screws Up, Jan 03, page 3 |
| Award Programs, Aug 02, page 3 |
| Avoiding Incentive Pitfalls, Aug 02, page 3 |
| Random Notes: Kindness Helps, Mar 02, page 3 |
| Employee Reprimand: Whose Job?, Feb 02, page 2 |
| Compensatory time off, Dec 98, page 3 |
| Evaluating staff, salaries, Dec 98, page 1 |
| Wrongful termination, Aug 98, page 4 |
| Stress of labor shortage, Jan 98, page 3 |
| Economic firing upheld, Jan 98, page 2 |
| Compensatory time, Dec 97, page 2 |
| Holiday bonuses/gifts, Sept 97, page 1, and Oct 97, page 1 |
| A need to improve benefits, Jun 97, page 3 |
| Relations with members, Jun 97, page 1, and Oct 97, page 3 |
| 401(k) funding, Mar 97, page 3 |
| Why free meals?, Jan 97, page 3 |
| Publicizing salaries, Oct 94, page1 |
| Scared cows, Jan 94, page 1 |
| The question of courtesy, Apr 91, page 3 |
| A general manager: the what and the why, Nov 90, page 3 |
| Determining staff raises, Sept 90, page 4 |
| Employee compensation, catching up is hard to do, July 90, page 1 |
| Good news about the subminimum wage, May 90, page 1 |
| Severance & unemployment, Feb 99, page 2 |
| Pay versus benefits, Aug 99, page 2 |
|
Staff
Training Needs, Jan
00, page 2 |
| Washington Watch/Ergonomics, Apr 00, page 2 |
| English Lessons (Ideas), July 00, page 3 |
|
Who Has Authority? Jan 01, pg. 2 |
| Clubs’ Child Labor Eyed, Feb 01, pg. 2 |
| The Staffing Dilemma, March 01, pg. 3 |
| Treating Sacred-Cow Disease, Sept 01, pg. 1 |
| Holiday Fund Guidelines (Ideas), Nov 01, pg. 3 |
| Employee Retention |
| Not in competition for members, you say?, June 91, page 1 |
| Club employees: The question of quality, Jan 91, page 3 |
| Employee-Member Romance |
| The member-employee romance, Jan 92, page 3 |
| Employees |
| Testing, Aug 95, page 2 |
| Treatment by members, Feb 95, page 2 |
| Scholarships, Jan 95, page 4 |
| Treatment by members, Jan 95, page 2 |
| Expenses |
| Capital or operations? Sept 98, page 3 |
| External Relations |
| Speaking personally: postscripts, Sept 90, page 4 |
| Surviving Shoal Creek, Sept 90, page 1 |
| Strictly golf & country, Jan 90, page 2 |
| Family/Medical Leave Act |
| Family and medical leave act, July 93, page 2 |
| Family leave, Apr 93, page 2 |
| Clubs and family leave, Mar 93, page 1 |
| Fax Communication with members |
| Going high tech with communication, June 93, page 3 |
| Fully-time/Part-time Staffing |
| Part-time vs. full-time staffing, Sept 91, page 3 |
| General Manager Concept |
| Support for, June 95, page 3 |
| Bylaw support, Feb 94, page 3 |
| Do not handicap management, Jan 92, page 3 |
| Not in competition for members you say?, June 91, page 2 |
| The GM concept: once you have it, how do you keep it, Dec 90, page 2 |
| A general manager: the what and the why, Nov 90, page 2 |
| Gifts to Employees |
| Holiday rewards for the employees, Dec 91, page 2 |
| Bonus or gift? Using the wrong word may be costly, Nov 90, page 3 |
| Grievances, Employee |
|
No Place for Member Involvement,
May 04, pg. 2 |
| Employee Grievances, June 04, pg. 4 |
| Health Care |
| Health Insurance Feedback, Feb 03, page 3 |
| Association Health Plans, Dec 02, page 1 |
| Health Care Reform |
| More material for the ‘what if’ drill, Dec 93, page 3 |
| Hiring Control |
| Consider a staff position for membership marketing, Jan 92, page 2 |
| Holiday Gifts/Bonuses, Employee |
| Sept 97, page 1, and Oct 97, page 1 |
| Immigration Reform |
| Club audits, May 96, page 3 |
| Reform, Apr 96, page 1 |
| Improvements |
| Financing, May 94, page 2 |
| Incentive Bonuses |
| Apr 99, page 3 |
| Independent Contractors |
| Caddies, Dec 98, page 3 |
| Mar 98, page 2 |
| Disappointment in DC, Sept 97, page 3 |
| Feb 97, page 1 |
| IRS to take softer stance on independent contractor issue, Mar 96, page 2 |
| When the IRS eyes your golf pro’s status, June 94, page 3 |
| Independent contractor status, Apr 94, page 3 |
| The question remains, Mar 94, page 2 |
| The golf pro as independent contractor, Dec 93, page 4 |
| Feedback and follow-up, Oct 93, page 4 |
| Independent contractors, Sept 93, page 2 |
| Independent contractors, Apr 92, page 3 |
| Looking at those independent contractors, Mar 92, page 1 |
|
Washington Watch, Apr 00, page 2 |
| Caddies as Contractors, May 00, page 2 |
| Information, Centralizing |
| Is all club information centralized, Feb 93, page 3 |
| Insurance |
| Insuring Officers and Directors, April 04, pg. 2 |
| Learning from the Hurricanes, Oct 04, pg. 4 |
| Points To Ponder, Dec 04, pg. 1 |
| Rising Insurance Costs, Mar 03, page 1 |
| Health Insurance Feedback, Feb 03, page 3 |
| Insurance Notes, Dec 02, page 2 |
| Association Health Plans, Dec 02, page 1 |
| How Much D&O Do We Need ?, Sept 02, page 1 |
| Call Insurance Agent, Too, May 02, page 4 |
| Random Notes, Mar 02, page 3 |
| Dec 98, page 1 |
| Theft, embezzlement, Nov 98, page 3 |
| Request for proposal, Oct 98, page 1 |
| Liability waivers, release, Mar 98, page 3 |
| Are nonmembers covered? Feb 98, page 3 |
| Requiring statements of value on members’ property, Nov 97, page 3 |
| Covering members’ losses, Aug 97, page 2 |
| Director & officer liability, May 94, page 2 |
| Andrew, a grim reminder, Oct 92, page 1 |
| The AIDS threat: how firm is insurance coverage, Sept 92, page 2 |
| Is the manager protected, June 92, page 4 |
| Feedback, Mar 92, page 3 |
| D & O insurance: how much is enough, Oct 91, page 1 |
| Internal Relations, Promotion |
| Now if you can just convince the members, Oct 91, page 3 |
| Labor Market |
| The club labor market, Dec 94, page 2 |
| Leaves of Absence |
| Nurture the potential dropout, Apr 94, page 2 |
| Were your leaves on the rise this fall? Dec 93, page 2 |
| Little things that grab you, Dec 91, page 3 |
| Liability |
| Insuring Officers and Directors, April 04, pg. 2 |
| Liability Waiver, Release |
| Reevaluating the Liability Waiver, Aug 02, page 1 |
| Mar 98, page 3 |
| Lightning |
| When lightning strikes, are you covered, July 91, page 3 |
| Lightning: Insurance |
| How good is your insurance at tournament time, Aug 91, page 3 |
| Logo, Trademark Use |
| Restricting members, Aug 96, page 3 |
| Long-range Planning |
| Club planning, June 94, page 2 |
| Toying with financial figures, Dec 93, page 3 |
| Management |
|
Understanding Your Mgmt. Structure, Jan 04, pg. 3 |
| The Curses of Micro-Management, Feb 04, pg. 2 |
| Chief knowledge officer, Nov 96, page 4 |
| When Being Proactive Is Better, Apr 00, page 4 |
|
Who Has Authority? Jan 01, pg. 2 |
| Treating Sacred-Cow Disease, Sept 01, pg. 1 |
| Managers Par Excellence, Dec 01, pg. 4 |
| Manager Control/Authority |
| Do not handicap management, Jan 92, page 2 |
| Manager Relations |
| Understanding Your Mgmt. Structure, Jan 04, pg 3 |
| The Curses of Micro-Management, Feb 04, pg. 2 |
| Don’t Shoot the Messenger, June 04, pg. 2 |
| Club Governance Statistics, June 04, pg. 2 |
| Separating from the Pack, May 03, page 1 |
| Avoiding Incentive Pitfalls, Aug 02, page 3 |
| When You Can’t Win For Losing, Jan 02, page 4 |
| Why Manager Should Attend Meetings, May 02, page 3 |
| Nastier side of employee scolding, Feb 95, page 3 |
| The manager’s hours, Aug 92, page 4 |
| Before calling in the food service consultant, Oct 91, page 4 |
| Determining staff raises, Sept 90, page 4 |
| Easing the board burden, Apr 90, page 3 |
| This bypass operation requires a second opinion, Mar 90, page 4 |
| Membership for the manager, Feb 90, page 3 |
| Don’t kill the messenger, Jan 90, page 3 |
| Incentive bonuses, Apr 99, page 3 |
| Letting Manager Manage, Dec 00, page 1 |
| Master Budget |
| Country clubs: buying back the membership, Mar 90, page 2 |
| Master Planning |
| Club planning, June 94, page 2 |
| Outsourcing Services |
| Safeguards, Sept 98, page 3 |
| Outsourcing and the private club, May 96, page 1 |
| An option for clubs, Aug 95, page 3 |
| Part-time / Full-time Staffing |
| Part-time versus full-time staffing, Sept 91, page 3 |
| Private Status |
|
How Private Is Private? June 04, pg. 1 |
| Mandatory Membership and Privacy, June 04, pg. 4 |
| When Charities Ask for Member List, Dec 04, pg. 3 |
| Sept 95, page 2 |
| A definition of privacy: how do you compare, Mar 91, page 1 |
| Keys to club privacy, Dec 90, page 2 |
| Pro-active Status |
| Speaking personally: keeping the hounds at bay, June 91, page 4 |
| Speaking personally – about fighting back, June 90, page 4 |
| Problem Solving (What If…) |
| More material for the ‘what if’ drill, Dec 93, page 3 |
| Putting some ‘what if’ into your planning, Aug 93, page 1 |
| Professional Management |
| Not in competition for members, you say, June 91, page 2 |
| Sacred Cow Employees |
| Fencing the sacred cow, Jan 94, page 1 |
| Safety |
| Safety engineer; a new club staff position, Dec 90, page 3 |
| Salaries, Publicizing |
| Publicizing staff salaries, Oct 94, page 1 |
| A judge says staff salaries should be ‘public’, Sept 91, page 2 |
| Publicizing staff salaries, Nov 90, page 3 |
| Service Charge or Straight Pay |
| Straight pay versus service charge distribution, Nov 91, page 3 |
| Service Charges |
| Discretionary Charge Follow-Up, Jul 03, page 4 |
| When Charge Becomes Discretionary, Jun 03, page 3 |
| Bringing All Members Equally (Ideas), Dec 02, page 3 |
| Service charges or tips? Oct 98, page 2 |
| Wage/hour compliance, Aug 98, page 2 |
| NCA survey results, Feb 98, page 1 |
| Fixed in city clubs, Oct 95, page 3 |
| Fixed, Jan 95, page 1 |
| Some clubs are saying no to minimum spending, Dec 94, page 1 |
| Service charges, Sept 94, page 2 |
| Vs. tipping, Aug 94, page 1 |
| Service charges, the sequel, Aug 93, page 2 |
| Some swear by the service charge, June 93, page 2 |
| Distributing the service charge: who decides, Mar 91, page 3 |
| Survey results, Mar 99, page 2 |
| Fixed charge, Apr 99, page 1 |
| Variable charge, May 99, page 2 |
| Distributing, May 99, page 4 |
|
Service Charge Disclosure, Sept 00, page 3 |
| Service Charge Precautions, Oct 00, page 3 |
| Severance Pay |
| And unemployment comp., Feb 99, page 2 |
| Staff Leasing |
| Is employee leasing right for your club, July 95, page 1 |
| Staffing |
| Club labor picture, Dec 97, page 1 |
| Beware "chef dependency," June 99, page 2 |
| Publicizing labor woes, Jul 99, page 4 |
| Pay versus benefits, Aug 99, page 2 |
| Cost: survey, Sept 99, page 1 |
| Staffing for Club Needs, Apr 00, page 3 |
|
The
Staffing Dilemma, March 01, pg. 3 |
| Members-per-Employee Ratios, June 01, pg. 3 |
| Straight Pay or Service Charge |
| Straight pay versus service charge distribution, Nov 91, page 3 |
| Trademark Registration |
| Jun 98, page 4 |
| Unemployment Compensation |
| And severance, Feb 99, page 2 |
| Utilities |
| Saving Monday (Electricity), Feb 03, page 2 |
| Square-foot cost, Feb 97, page 2 |
|
A Utilities Surcharge? May 01, pg. 4 |
| The Utilities Surcharge, June 01, pg. 3 |
| Wage/Hour Laws |
| Pay and Overtime Exemption? Oct 03, page 1 |
| Compensatory time off, Dec 98, page 3 |
| Service charges, Aug 98, page 2 |
| Overtime pay, Aug 98, page 2 |